How do I request a quote?
Please fill out our quote request form here.
If you need guidance, Feel free to call or email us.
Will quotations change?
Our quotes are subject to change with regards to prices, volume, delivery schedules and terms as well
as the capability to deliver until an order has been placed and accepted.
How do I place an order?
You can place an order by filling in the "Place an Order" form in the menu bar (above). This will
ensure that we receive all the required information to quickly process an Order Confirmation for you.
Alternately, you can send an email to email@example.com and attach your file for printing.
Please ensure that you advise all relevant company or personal details to allow processing of your
Ensure that your file is formatted to our template requirements. If you need any assistance with this,
please contact us at firstname.lastname@example.org and we will provide assistance for you to complete
If you do not have a file to send and require us to complete the artwork for you, please contact us at
If you are sending an email, please ensure that you advise the following information.
Business Name -
Contact Name -
Contact Email -
Shipping address if different -
Item/s and Qty Required -
Additional Information -
How do I cancel my order?
If you need to cancel an order please contact us immediately via phone or email. Please note that In
order to quickly turnaround our work, our process does not allow cancellation of an order once it has
been forwarded to our printing department.
Can I contact you via the telephone?
Surely do. That is why we have our phone number available. You may call us anytime between 10:00am to
6:00pm. However, upon placing an order we do require sending us an email for process protocol or
through our website.
Can I place my order via email?
We recommend that all orders are placed on our website for the quickest response but understand that
on certain occasions you may require assistance. If you are unable to place your order via our
website, please contact us email@example.com and let us know how we can help.
How do I reprint a previous order?
Please contact out Customer Service for confirmation your orders if it was stored so that you can
reprint your previous order with us without the need to recreate your artwork.
You may advise our team which artwork or the date you have placed your previous order which you want
to use so we can proceed with your reordering.
I spotted a mistake on my artwork after I uploaded it. Can it be corrected?
Do not worry as we do provide proof for you to approve before the printing happens. However, if you
want to make any corrections after the artwork has been approved, it will depend on how far into the
printing process we are when we receive the request. If your job has not been printed yet, we will be
more than happy to correct it for you but we cannot correct errors if the job has already been
printed. For your own peace of mind, we recommend to please carefully check your proof before you
I want to proceed on the order, what will I do next?
Simply send us your confirmation email to go ahead and we will be arranging the Final Proof and PayPal
invoice right away.
Is it possible for me to see a proof before payments and printing process?
Yes, of course. As on our process, it is due that we have to send you the Final Proof of your order
and wait for your approval then you can make your payments before we proceed on printing.
What happen after I place my order?
On receipt of your order and payment, your artwork will be downloaded and a soft PDF proof will be
created for your approval.
If your artwork is incorrect and a soft PDF proof cannot be created, you will be notified by email and
given instruction on how to re-supply your artwork.
On approval of your soft PDF proof, your order will be sent to printing department. Please note that
approval is final. Once approval is received, it is not possible to change your order, artwork or
delivery address in any way.
What is the best way to preserve my StickerMaster print?
It is our mission to make prints durable. Although your prints are created with highly archival
photographic media, we suggest that all StickerMaster prints should be kept indoors and away from
direct sunlight to ensure a longer print permanence, unless the print is design for outdoor usage.
What paper stocks are available?
Different products need different paper. Your paper stock choices will vary depending on what product
you order. StickerMaster offers multiple options designed to help fit your aesthetic and budget needs.
When does production of my order start?
Production will start after completion of the order which requires final proof approval and complete
How do I send my artwork?
Your artwork, or electronic file, can be sent by email to firstname.lastname@example.org.
If you do not have an electronic file or artwork, we can create or recreate this for you. Please
contact us at email@example.com for more detailed information.
If you are sending files or current stationery or other items,you can post them to our mailing
PO Box 3377
Liverpool NSW 2170
Can I supply a publisher or word file?
Yes, we can accept these files as a guide.
Since these files are not always in print ready quality, we may need to re-create your artwork in an
acceptable format. Additional charges are incurred if we need to recreate artwork. As we use offset
presses for most jobs, high quality input is important to receive high quality output.
If you are unsure whether your files are suitable for print, we will review files and advise possible
outcomes prior to print.
What is a proof?
A Proof is a JPG image of the finished document prepared for printing.
If we have created the artwork, you will receive an email copy of the finished document in JPG format
to be reviewed, so you can ensure that the information you supplied is correct, and the design team
has produced the artwork to suit your requirements.
If you have supplied your own artwork, we will send back a JPG image of the artwork received to ensure
that the file we received was correct and has not been corrupted, eg missing pictures or information.
Printing will not commence until you have reviewed the proof and you advise that the proof documents
are approved for printing.
Can you design my stickers?
Yes, we can provide design support for you. If you already have a logo for your business, we can
design a sticker to suit your needs. The initial cost of design is easily returned by the professional
stickers we create, helping you to create a lasting impression.
Please contact us at firstname.lastname@example.org for further information.
How do I provide artwork or graphics?
When you place your order through our website, there is a feature that will allow you to submit either
completed artwork or individual graphics, such as logos. If you already have artwork you want us to
print, please be sure it meets our specifications before uploading. Please check the size is correct,
also check the image dimensions and file resolution. Also be aware we can only accept certain file
formats. If you experience difficulty uploading your graphics you can send them to
How well will my job match what I see on my monitor?
Most people are surprised at how well their job matches what they see. But because of wide differences
in monitor calibration and the different technologies used, some printed colours may not exactly match
the colours on your specific monitor. Unfortunately it's all too easy to send a file over that looks
great on screen, only for unexpected results when you receive your printed products. This is because
screens do not show underlying problems in many files created by many applications today. Please see
our RGB - CMYK Information page for important instructions on getting the results you want.
What is CMYK and PMS colour?
CMYK printing (a.k.a Process Printing) is an industry standard method of printing in full colour. CMYK
stands for the four colours used: Cyan, Magenta, Yellow, and ‘Key’ (black ink). These colours are
combined by printing them on top of one another, creating the illusion of full colour.
CMYK printing can economically reproduce most colour photographs very well; it is the standard method
we use to process print jobs for our customers.
PMS (Pantone Matching System) is a proprietary colour matching system used to specify standard colours
for ink selection and guarantee colour accuracy. PMS colours are usually applied as extra colours on
top of the normal CMYK colours.
What are the File Formats we accept?
When designing your own files for print, it is important to understand file requirements and standards
to avoid production issues. Supplying your files as indicated will help us to meet your graphic
expectations. If you are supplying artwork files, we accept most standard files in both Macintosh and
PC formats. These guidelines will ensure that your prints will be the best quality possible.
What are the requirements for the artwork?
You may send us your artwork in any of the following formats: pdf, eps, ai, psd, jpeg, png, high
resolution files (at least 300dpi) and original file.
What if I want a specific colour match or PMS colour?
In producing your requested order we have the ability, in many instances, to accurately match your
specific colour requirements. In these cases we ask that you please provide a Pantone Matching System
number (or PMS colour) with your order. PLEASE NOTE: If referring to PMS colours via the Internet be
aware that most monitors will have different calibrations and settings that may present a different
colour or shade on a computer screen compared to when printed and seen in person. Also, certain papers
and substrates absorb inks differently - this may cause the specific colour to appear a shade or two
off from product to product.
Because of the additional process and expense of the inks there is typically an additional charge for
PMS colour printing. This is purely product driver and will be communicated at the time of the order.
What is Bleed? Why do my images look pixelated when I print?
Ink that prints beyond the trim edge of the page to ensure it extends to the edge of the page after
trimming. As there is a degree of movement when printing on any press, you should always create 4mm
bleed on all edges where bleed is needed. This gives enough tolerance for any movement in the press,
paper or cutter. The smaller the border, the more apparent this small imperfection will be. To avoid
potential disappointment, we'd recommend using a wide border (which extends well inside the safe area)
or removing it altogether and making them full bleed. Supplying your job without bleed may result in
white lines when we trim it.
How to apply bleed
The concept of applying bleed is the same for all desktop publishing programs. You need to extend the
object box, whether picture or colour, out past the edge of your page. Then, when creating the PDF,
you need to set your bleed margins to 4mm.
Why is resolution important?
Resolution also known as DPI (Dots Per Inch) can be described as the number of dots that fit
horizontally and vertically into a one-inch space. Generally, the more dots per inch, the more detail
captured and the sharper the resulting image.
For an image to print properly, the image must be at least 300 dots per inch (dpi) at the final output
size. If your file is not 300 dpi, you cannot simply increase the dpi from a low resolution to a
higher one by increasing the DPI in your imaging program.
We accept artworks in any of the files: pdf, eps, ai, psd, jpeg, png, high resolution files (at least
300dpi) and original file. The following guidelines for providing graphics files are optimal and are
specified to ensure the highest quality output.
Vector Artwork is Preferred
Vector Files (which are often .ai or .eps file types) allow our artists to work faster and more
efficiently to get you your design for printing. Vector graphics are a scalable, resolution-
independent format composed of individual objects or shapes. Vector images can be resized easily
without loss of quality making them an ideal format for initial logo designs and illustrations to be
used in multiple sizes.
Ensure that all files are properly named and updated in all layouts and file names have the correct
file extension name (i.e.: .eps / .tif / .ai / ...etc.).
Turn all fonts into outlines or convert to paths before sending the files. If you are using a program
where this is not an option, YOU MUST INCLUDE ALL FONTS with your files. By outlining your fonts you
ensure our artists get your design exactly as it should be. Otherwise the computer substitutes the
font and you never know what will show up!
Make sure your document is set to CMYK Colour Mode.
Digital printers use combinations of four toner colours (Cyan, Magenta, Yellow, and Keyline Black) to
achieve print on paper. Attempting to print files that are in RGB can cause colour matching issues.
Colours created without screens or dots, such as those found in the Pantone Matching System, are
referred to in the industry as spot or solid colours.
Any pictures or files that are submitted in RGB colour mode must be converted to CMYK prior to
printing. RGB (Red, Green, Blue) is intended for screen-viewing only. Computer monitors use
combinations of these three colours to achieve an image on screen. There are RGB colour combinations
(particularly very bright colours) that cannot be reproduced using CMYK process. One should be aware
that files converted from RGB to CMYK may alter the colour composition significantly!
Because digital printers use a four-colour process, they are not able to match Pantone colours. Please
let us know if colour matching is an issue and we will make every effort to match Pantone colours as
close as possible.
Colour Set Up
If your artwork is using PANTONE Colours, please supply a Pantone colour reference. Some colours are
more likely to be achieved, but due to printer limitations, Pantone colours are matched to the best
possible interpretation for the specific output device. NOTE: OzStickerPrinting will do their best to
match colours but due to varying printing methods, SOME COLOURS ARE NOT OBTAINABLE.
Supply all logos and illustrated graphics as VECTOR format whenever possible.
Bleed is a printing term that refers to printing that goes beyond the edge of a sheet after trimming.
Files that have text, images, or colours that run off the trim edge of your final printed piece must
be submitted with an extra 1/8" (.125) border all around. This extra extension of your graphics is
called a bleed. A bleed is necessary because it is impossible for a cutting blade to hit the exact
same location on every page when cutting printed sheets in a stack. No Bleed: If you do not want a
bleed on your document, it should be submitted with at least a 1/8" (.125) white border all around.
Why is final proof approval important?
Final proof approval is important as it will serve as a go signal for us to proceed in printing your
stickers with approved final artwork which will be provided to printers, without approval no printing
shall be commence or else possible complains will occur upon receiving the goods.
It is the customer’s responsibility to ensure artwork has been correctly prepared for commercial
printing by a person experienced in graphic design, pre-press and check that all aspects of the
artwork are correct, including spelling and grammar.
To avoid printing issues, we recommend customers consult an experienced pre-press graphic designer if
they do not understand bleed or how to prepare artwork correctly for commercial printing.
Prior to proof approval, orders cannot be changed nor cancelled once it is forwarded to production .
The Customer is 100% responsible for the accuracy of the proofs. The Company will not accept any
liability for errors or mistakes that have been approved by the Customer.
Proof checking guide
It is important to check all elements of the proof as StickerMaster cannot be held responsible for
errors that are present in an approved proof, for example spelling mistakes. Before StickerMaster can
print any job it must first be approved or “proofed” by the customer. This stage is very important
to ensure that the product is printed as you expect. We’ve suggested the key areas to look in the
Key Areas to check
Spelling (and grammar)
Details (Complete Names, Phone numbers, email addresses, home/business addresses, dates and times)
Pictures/Artwork and Logos (Are they sharp enough?)
Very often a designer will retype information supplied when creating a proof. For this reason all
elements on the Pictures/Artwork and Logos must be checked for spelling and grammar (your and
you’re), this also includes phone numbers, email addresses and dates!
Is all the information that you require on the product. For example; email, direct line and fax
Is the size that you expect on the stickers to be printed correct? A common mistake is to view a
stickers on the screen at 200% zoom; hence text is displayed much larger than the final product.
Properly reviewing the digital proof is the best way to check if the texts on the stickers are legible
and can be read easily.
Pictures and Logos
If you have supplied us with your own picture or logo, it is worth checking if the final proof shows
the artwork clearly. As a typical monitor/screen displays at 72dpi (dots per inch) and commercial
print is produced at 300dpi you will have to zoom in to 400% to check logo’s and pictures. If at this
level the logo appears distorted you might want to consider supplying a higher resolution one.
If you are happy with your proof please send us an email to confirm that you approve the proof. We are
unable to book in a job to print until we have this confirmation from you.
Can I make changes to my artwork / job details?
Artwork or job details can only be changed if:
a. You have not approved a proof yet or
b. you have approved the proof but you have not made payment.
Unfortunately, we cannot accept changes once the job has been forwarded to production.
Can I inspect my artwork before it's printed?
We will email you artwork proofs for your approval. Your job will not go to press until you give us
the go ahead.
I’m not sure if my artwork is correct, what should I do?
That’s why we are here. If you are in any doubt or have any questions please contact us and we will
be delighted to help you. We're experts in digital printing, so you don't have to worry!
What payment methods can be used?
Our preferred method is Direct Deposit.
Cheques payable to StickerMaster can be posted to:
Cheques or Money Orders can be posted to our mailing address:
PO Box 3377
Liverpool NSW 2170
We can also accept Credit Card (Visa and Mastercard) payments via PayPal.
If PayPal payments are required, please advise at the time of ordering. You do not need to have an
account with PayPal in order to pay via Credit Card, but we will need to send you a link with your
Order Confirmation which will allow payment to be made.
Do the prices include GST?
Yes, all prices on our web site and quoted by Sticker Master include GST.
Why are there additional charges for some services?
Although some companies may offer "free design" or other charges, the reality is that these charges
must be built into the cost of the product based on an average, to ensure that they can be viable.
We know that many customers already have their design created, and often have paid good money for the
design to be complete. With this in mind, we do not artificially inflate the product prices to cover
these costs, so you can see exactly what the product costs, and also any additional services you may
require. This ensures that customers who have already paid for a design to be complete are not paying
an inflated price for a service they do not require.
As a result, you will see that we can keep our prices low and our quality high, at Sticker Master.
Are Prices on the Website Current?
We try our best to keep them as up-to-date as we can, but our pricing is subject to change and we may
not always get around to changing it right away! It's always best to email and ask for pricing.
All prices listed on the Website are in Australian dollars (AUD), unless otherwise noted, and are
subject to change by StickerMaster without any prior notice. StickerMaster may change the prices of
any Products and Services as well as change of any promotional offer(s) at any time without further
notice but changes will not affect orders which we have already placed. The price of the Product is
the price in force at the date and time of the order. Estimates are based on the current costs of
production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance
to meet any rise or fall in such costs.
Please email or call us to confirm pricing if you have any concerns.
Can I just transfer funds for payments?
Sure, we certainly accept funds transfer through bank.
All prices are in AUD and are GST inclusive.
What currency and taxes apply to the prices?
StickerMaster order shipping and delivery.
StickerMaster will always make every effort to deliver on time. Please keep in mind that the
completion times of your order is based on your approval date of your artwork, not the date you have
placed your order. Please make sure you check the product immediately once it is delivered. In no case
shall StickerMaster be liable for any losses, alleged damages, costs, expenses, liabilities or losses
incurred by the customer or any other person or company arising directly or indirectly out of any
failure to meet any estimated delivery date.
StickerMaster Client’s agree not to hold StickerMaster liable in case of force majeure. Force Majeure
implies any circumstances beyond the control of StickerMaster even if these circumstances were
foreseeable at the time the agreement was concluded, which permanently or temporarily prevents
fulfillment of the agreement, including in particular event that we are prevented or delayed from
supplying shipments or delivery of any goods caused by negligence by the carrier (shipping company
delays), strikes, weather conditions, power failures, or any other circumstances beyond StickerMaster
direct control (acts of God, weather conditions, environmental or dangerous goods incidents, etc.).
During the Holiday Season and certain other times, the production time may increase due to the volume
of orders we receive. We always recommend that you allow extra time for production, especially if you
need to have your order in your hands by a certain date. Please understand that target arrival dates
are just estimate, not guaranteed. Shipping transit time is based on the number of business days in
transit and does not include weekends and holidays. While we will do everything in our power to meet
your target arrival date, weather and other occurrences beyond our control may impact our ability to
meet that date. In the event of a delay, StickerMaster will perform our obligations as soon as
How do I receive my finished printing?
Your finished goods are sent via overnight express or courier to major Australian cities. You will be
advised a tracking number on the day the goods are shipped.
How long until I receive my stickers?
Standard delivery times are 7-10 days from proof approval. Please note that printing does not commence
until the account is paid.
NOTE: StickerMaster production facilities are closed Saturdays, Sundays and Holidays. As a result,
these days are not considered when calculating turnaround time.
An incorrect order is shipped to your address.
StickerMaster is extremely cautious when it comes to shipping out your orders to your specified
addresses. We use many precautionary steps to prevent this from happening but if under any
circumstances, an incorrect order is shipped to your address you agree to cooperate and keep the
contents of the package confidential. You will immediately notify us about the issue.
Occasionally, orders are returned due to incorrect home and PO Box addresses, failed delivery
attempts, if the customer is unable to make import declarations, or the parcel is refused by
recipient. In this case, customers will be fully responsible to pay all additional reshipment costs
for their order.
How much does shipping cost?
We offer free or paid shipping depending on the delivery option selected.
The shipping fees for your order will be shown at checkout.
Note that delivery charges are subject to change without prior notice.
I placed an urgent order and need it delivered by a certain date!
If you have a specific delivery date, please check our turnaround times or contact our Customer
Service for possible arrangements.
To provide some additional information, there are many factors that contribute to the amount of time
it takes to produce our products, so unfortunately we're unable to be more definitive about exactly
how long it will take and can only provide estimates.
We always recommend customers, to allow the full service level to ensure they receive their product in
time though, as quicker production cannot be guaranteed.
As such, we're unable to place any guarantees on our delivery period, however, we will do everything
reasonably within our powers to ensure swift production of all our products.
How do I ensure a fast turnaround time?
Ensuring fast turnaround time vary upon completion of your order. The sooner you’ve completed
everything the sooner it will be delivered to you.
We also encourage you to make sure and double check everything before providing us the approval.
What can delay start the turnaround time?
Factors than can possibly delay your order are; delay of payment, delay of approval or delay of
providing details that is needed for the process. There are also certain reason that is beyond our
control, delivery circumstances.
However, we will make every effort to notify you in a timely manner to begin turnaround time for your
I paid for my order but need to cancel it. Can I get a refund?
Refunds are available provided that work has not started on the order and that the refund request is
made on the effective order placement business day.
If you need further assistance, please contact our Customer Service Representatives.
I received my order but there are problems with it. Who do I speak to?
Please inspect the whole order as soon as you receive it. While we do everything we can to ensure our
products meets high standards, there are rare occasions where problems may occur.
In that case, please send us an email with your concerns and we’ll do our best to resolve the issue
to your satisfaction.
If you need further assistance, please contact our Customer Service Representatives.
What happens if I'm not happy with my product?
While we do everything we can to ensure your product is of the very high standard we expect, there are
rare circumstances that error occur unexpectedly.
In this case, you may send us an email with whatever complications you might have and we’ll do the
best we can to resolve the issue as well as to provide you great satisfaction after what happened.
These Physical and Mechanical factors are partially or entirely beyond our control:
1. Chemical Attacks - Chemical can penetrate the surface and extract the dyes used to print photos and
other image. The same holds true for skin oils, certain cosmetics, petrol, and leather treatment
2. Heat - Heat can cause significant damage by warping and distortion to most printed materials.
3. Moisture - Humidity, perspiration, and other moisture can attack or weaken adhesions of poor
quality topcoats and laminates and cause premature failures.
4. Ultraviolet Light - Prolonged exposure to sunlight and other UV sources can fade printed images on
plastic cards and other printed products, causing colour washout, pixelated images and partial
characters. UV exposure can also degrade some protective layers and laminated more than others.
Careful selection of printing and finishing technologies can reduce the effects of UV exposure.
5. Usage Patterns - Customers usage patterns can have a significant impact on printed products life.
It is the wear and tear (bending and flexing) on the printed products has the greatest effect on the
life expectancy of printed products.
Under these conditions and over time, the printed product may experience normal wear and tear. Normal
wear and tear issues are not considered a defect and is not covered by StickerMaster Return, Refund
and Reprint Policy. If there be any issues with your printed job, please contact us at the
email@example.com, and we will be happy to address it directly.
Our Return, Reprint and Refund Policy
At StickerMaster, we want our customers to be completely satisfied with their purchase.
We therefore recommend you read our Refund, Return and Reprint Policy prior to you making a purchase
from StickerMaster, so you are familiar with our policy on refunds, returns and reprints.
We also recommend that you immediately inspect any goods that we deliver to you from StickerMaster, to
ensure you are completely satisfied with the goods, including that the goods are of acceptable
quality, and match the description we have provided to you.
In some circumstances we may request you return the product to us so we can assess the products before
we agree to provide you with an appropriate remedy. However, the products must be returned within
seven (7) working days after the delivery and we may also ask you to demonstrate that the problem with
the product was not your fault.
Once we identify the problem with the product, our Customer Service Representative will contact you to
discuss an appropriate remedy, which may include, either a replacement, reprint, or refund.
For more information, please read our Returns, Refund and Reprint policy general Terms & Conditions.
1. To the maximum extent permitted by law, StickerMaster is not responsible for any indirect,
incidental, special, consequential or exemplary damages, including, but not limited to, damages for
loss of profits, goodwill, use, data or other intangible loses, resulting from the order. The
following are some guidelines and examples of issues that do not constitute grounds for a refund, or a
return or reprint of a product:
2. Where poor quality prints and other photo print products are produced due to:
Artwork files that are not created following our specifications;
Your decision to use inferior quality, low resolution or poor quality image;
Errors in spelling, grammatical error, punctuation or accuracy of any text entered by you;
transparency issue, graphics, bleeds, and damaged fonts. StickerMaster does not make any changes on
Design errors or colour selection errors introduced by the customer in the document/artwork file
creation process, movement of text, placement or dimensions and sizes of uploaded files;
We cannot accept refunds for any incorrect material orders;
Incorrect file dimensions, Poor placement of images, customer typos, omissions, changed date, text or
embellishments by you;
Wrong cuts, incorrect or missing folds, die lines, crop marks, overprint and finished products size,
Cracking on folds, cutting variances, and duplicate orders by the customers;
Poor border selection, cropping of images or formatting of images by you; or
Errors that you have made in selecting the size finish, quantity or type of product (for example you
have selected matte finish for digital prints when you had actually wanted gloss prints);
The differentiation of colours and sizes as they appear on the computer screen of the end user during
the ordering process prior to processing, as compared to the finished products. Any colour shift in
converted photographs (RGB images) with black, near black, or gray tones;
Product that has experienced a colour shift during the conversion to CMYK format, for example as a
result of having been submitted by the customer in RGB or PMS Pantone colours.
Print or image that are fuzzy, pixilated or otherwise distorted as a result of customers providing
artworks that is not a minimum of 300 DPI at 1:1 ratio and in CYMK mode;
We are not responsible for the final colour appearance of a UV coated product; and
Slight deviations in colour throughout the print run will not be regarded as defects. If the printed
colour differs from a previously printed job, this also will not be treated as a defect.
User is responsible for reviewing their files and correcting any issues prior to placing the order.
3. If you have simply changed your mind as you no longer require the order or find it cheaper
4. An order that is refused at time of delivery or undeliverable orders. (We will reship the product
at the customer's expense if requested).
5. Damage to the products arising after delivery, Incorrect or undeliverable shipping address and
Delays in the receipt of your order caused by the shipping carrier.
6. The product is lost, delayed or returned to StickerMaster due to an error made by the customer in
submitting the proper shipping address. (For product that is later found or that is returned to us we
will reship the package with a corrected address and charge additional shipping fee for the shipment).
7. StickerMaster does not refund, cancel or credit if the Service failure or defect is caused, in
whole or in part, by acts of God, weather conditions, environmental or dangerous goods incidents,
perils of the air, public enemies, public authorities acting with actual or apparent authority, acts
or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or
slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of
war, local or national disruptions in ground or air transportation networks or systems due to events
beyond our control, disruption or failure of communication and information systems, disruption or
failure of utilities, or other circumstances beyond our control.
8. Your failure to notify you of any delay, loss or damage in connection with
your printed products or shipment or any inaccuracy in such notice.
9. A customer’s violation of any of the terms and conditions governing the use of StickerMaster
website and/or ordering of product.